More Info :: FAQs

 

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Why should I chose American Call Centers?
We provide customized solutions with unprecedented service in the industry at a price that you can afford. Our people are highly trained not only on our equipment and software, but more importantly on your account and with delivering courteous, professional service to your customers.

How do I get started?
You can call us at 800-756-6872, email us at mailto:sales@accsolutions.com?subject=Sales requestor simply fill out the online application to get started right away.

Do I have to do anything special with me telephone lines?
Depending upon the solution that you chose, you may need to contact the phone company and add certain features to your existing telephone service.

Do you provide Call Forwarding?
Call forwarding is provided by your local phone company. We do have instructions available in the client area once you sign up for our service that will assist you with activating and deactivating this feature.

How soon until I can get up and running?
From the time that you sign a contract for service, it will take us 2-5 days to set up your account depending on the complexity of your solution.

What if I want my data provided in a specific format?
We can format the information according to your specific requirements.

What training will your staff get on my account?
Each member of our staff will be trained on all aspects of your account to enable us to deliver the best customer service for your customers.

How do your rates compare to other services?
We provide competitive rates in the industry that enable you to provide unprecedented service to your customers at an affordable price.

Questions? Just give us a call at (800) 756-6872!